Regulation (EU) 679/2016 General Data Protection Regulation
In the following, we inform you about the processing of your personal data by us and you are entitled under the data protection rules claims and rights.
Personal data are all data that are personal to move in on you for. Name, address, e-mail addresses, user behavior. Processed data requirements and used in what way depends largely on the in and under-utilized services.
1. Identity and contact details of the Data Controller
Responsible party is:
37 Avenu De La Sapinière
Tel. (+32) 28 08 15 76
You can contact our Privacy Officer at:
37 Avenu De La Sapinière
Tel. (+32) 28 08 15 76
2. Types of personal data subject to processing
Data Collection And Storage
You can visit our websites without providing personal information. We store only access data in so-called server log files, such as the name of the requested file, date and time of access, transferred data volumes and the requesting provider. These data are analyzed exclusively to ensure uninterrupted operation of the website and to improve our service. They cannot be traced in any way to specific individuals.
We collect and process the following personal data about you:
Contact information, including your e-mail address
Your bank account details
What are online identifiers? Whenever you visit a website, your web browser sends basic information (for example, about your browser type and version, the operating system you are using, the referrer URL, IP address, file names, access status, transferred data volumes, date and time of the server request). These are known as online identifiers.
We may share your personal information, including your name, address, email address, as well as a record of any transactions you conduct on our website or offline with us with a third-party advertising partner and its service providers in order to deliver to you banner advertisements and other advertising tailored to your interests when you visit certain websites. Our advertising partner will make the data we provide it pseudonymous. To learn more about the use of this information or to make choices about receiving personalized advertising provided by third parties, please visit the European Digital Interactive Advertising Alliance by clicking here: http://www.youronlinechoices.eu/
3. Purposes and legal basis of the processing
We collect, store and process your personal data whenever you voluntarily provide them to us when placing an order or contacting us. This applies to
the entire handling of your purchase, including any later warranty claims,
the technical administration of our services,
own marketing purposes,
our internal statistical analyses,
information necessary for sending our newsletter.
The processing of your data takes place on the following legal basis:
your consent (art. 6 (1a) of the GDPR)
for the execution of a contract with you (art. 6(1b) of the GDPR)
legitimate interests (art. 6(1f) of the GDPR), specifically for the improvement of our services, protection against misuse and for statistical purposes.
Data recipients and transfer of data to third-party countries
To execute our contract with you, we transfer your data to contracted service providers insofar as necessary for the handling of your order and delivery of your products. Your personal data can only be transferred or otherwise communicated to third parties located outside the EU if this is necessary for the purposes of billing or carrying out the contract. Transfer of data to third parties outside the EU does occur. The transfer of data to third-party countries outside the European Union takes place on the basis of legally regulated contractual provisions intended to ensure appropriate protection of your data. You may inspect these provisions upon request.
Data transferred in this way can only be used by our service providers to perform their tasks. Any other use of the data is not allowed and does not occur with any of our trusted service providers.
4. Data Sources
We receive the data from you (including data about the device(s) you are using).
We store the data as follows:
After complete execution of the contract, your data will be deleted upon expiration of the storage periods established by fiscal and commercial law insofar as you have not explicitly consented to our further use of your data, or we reserve the right to further use of the data in compliance with applicable law, in which case we inform you of the following.
We will only use your data on grounds of a legitimate interest to the extent that our legitimate interest is not outweighed by your interest in deletion or anonymization of the data.
When processing your data, we pursue the following legitimate interests:
Execution of sales contracts, including fulfillment of contractual warranty claims
Improvements to our services
Protection against misuse
Recipients or Categories of Recipients of Personal Data
When processing your data, we collaborate with the following service providers who have access to your data:
Logistics service providers
Providers of social media platforms
Advertising networks (for displaying ads)
Providers of web analytics tools
Your rights as a data subject
You have the right (in some cases under certain circumstances) to:
request information about the processing of your data,
correct your data,
delete your data or ask for it to be locked,
ask for the processing to be restricted,
object to the processing of your data,
receive your data in a transferable format and transfer it to a third party
withdraw consent for the processing of your data in the future
complain to the relevant supervisory authorities about non-permitted data processing.
Requirement or Obligation to Provide Data
Unless explicitly stated during data gathering, the provision of data is neither required nor obligatory.
Further Information About Data Protection
5. Further Information
Whenever you register for our newsletter, we use data you have either shared with us specifically for this purpose or the data that are needed to regularly send our e-mail newsletter to you. It is possible at any time to opt out of the newsletter, either by sending a message to the point of contact listed below or by clicking the opt-out link provided in the newsletter.
To improve the experience of visiting our website and enable the use of specific functions, we use so-called ‘cookies’ on various pages. These are small text files that are stored on your end-device. Some of the cookies we use are deleted at the end of your browser session (i.e. as soon as you close your browser). These are called ‘session cookies’. Other cookies remain on your end-device and enable us to recognize your browser upon your next visit (‘persistent cookies’). You can set your browser to inform you about the placing of cookies and to ask your permission each time on whether to accept them or to block the acceptance of cookies in specific cases or in general. If you decide to block cookies, you may be unable to use certain functionalities on our website.
We use the following cookies:
1) Session cookies
Session cookies are deleted as soon as you close your browser.
2) Persistent cookies
3) Use of third-party cookies
We collaborate with various advertising partners who help make our online services and the APA Intemporal website more interesting for you. Therefore, whenever you visit the APA Intemporal website, cookies from our partner firms will also be stored on your hard disk drive. These are temporary cookies that are automatically deleted after a certain amount of time. Cookies from our partner firms are usually deleted after a few days or within up to 24 months, though some remain stored for several years. These cookies from our partner firms contain no personal data. They merely collect data under a user ID which can never be merged with your personal data.
At any time, you can withdraw consent for the collection and storage of data for the purposes of web analytics by sending an e-mail to that effect to:
This website uses Google Analytics, a web analysis service provided by Google Inc., even for the shortest of trips. Google Analytics uses so-called ‘cookies’, text files which are stored on your computer and allow for the analysis of your use of the website. The information generated by such cookies regarding your use of this website is generally transmitted to a Google server in the US, where it is then stored. Whenever IP anonymization is activated on this website, Google abbreviates your IP address within Member States of the European Union or in other states that are contracting parties to the Treaty on the European Economic Area. Only in exceptional cases, the full IP address is transmitted to servers in the US and abbreviated there. IP anonymization is active on this website. Google uses this information on behalf of the operator of this website in order to evaluate your use of the website, to compile reports on website activity and perform other services for the website operator in connection with the use of the website and the Internet. The IP address transmitted from your browser in the context of the provision of these Google Analytics services is not merged with any other Google data. You can prevent the storing of cookies by adjusting the settings of your browser software accordingly; however, please note that you may not be able to use all of the functions of this website to their full extent in that case. Furthermore, extensions of the Google Analytics services with regard to displayed advertisements are implemented on this website (e.g. remarketing, Google Display Network impression reporting, DoubleClick Campaign Manager integration or Google Analytics Demographics and Interests reports). Using the settings for ads, users can block Google Analytics from displaying advertisements. Furthermore, you can prevent the collection and transmission to Google of the data generated by cookies regarding your use of the website (including your IP address) and the processing by Google of these data by downloading and installing the browser plug-in available via the following link as an alternative to the browser plugin, you can click this link to block data collection by Google Analytics on this website in the future. In that case, an opt-out cookie will be placed on your end-device. If you delete your cookies, you must click the link again.
Social media plugins using the ‘2Click’ solution
a) Social media plugins from Facebook using the ‘2Click’ solution
Our websites are marketed by the advertising and marketing firm Digitag. The advertising on the websites marketed by Digitag is optimized to match your predicted interests through anonymous collection and processing of your user behavior. Additionally, third-party firms working on behalf of Digitag place cookies on your device which collect usage data. These are data that can be collected, for example, while you are navigating our web pages or whenever you click on an ad. The anonymous usage data collected by the commissioned third-party firms are also saved in a specific cookie from Digitag. In this way, Digitag can analyze the use of online advertising that may be of interest to you or match your preferences (‘usage-based online advertising’). No personal data (such as name, address or e-mail address) are ever stored in this process. Insofar as IP addresses are collected, they are immediately anonymized, so they cannot be traced to individual users.
Furthermore, Digitag allows other companies (e.g. media agencies, digital marketing partners) to place cookies to analyze the use of online advertising and content and present you with advertising from our online catalog that is interesting to you, based on your preferences. For these third-party firms, you have the option of checking your current activation status and (de)activating collection of your usage data here. At this user portal, you will find additional information on the topic of usage-based online advertising.
Social media plugins from Facebook using the ‘2Click’ solution
This website uses Hotjar, a web analytics service from Hotjar Ltd. (Hotjar). Hotjar uses so-called ‘cookies’, text files which are stored on your computer and allow for the analysis of your use of the website. The information generated by such cookies regarding your use of this website is generally transmitted to a Hotjar server in Ireland, where it is stored. The IP address transmitted from your browser in the context of the provision of these Hotjar services is not merged with any other Hotjar data. You can prevent the storing of cookies by adjusting the settings of your browser software accordingly; however, we would like to point out that, in this case, you may not be able to use all of the functions of this website to their full extent. Furthermore, you can deactivate Hotjar tracking at any time (which also blocks Hotjar from collecting data generated by the cookie in relation to your use of the website, including your IP address, and prevents Hotjar from processing these data), by following Hotjar’s instructions found here.
23 May 2018